Services and Stores - Mascheroni Store

Mascheroni Moda, Sport and Selleria offer their customers numerous services both online and in-store.

Online services Moda/Sport/Selleria 

  • Customer support service via contact form, chat on the website, whatsapp, facebook and instagram.
  • 14 days to return or replace the purchased goods: does the product you have purchased have a defect? Did the gift recipient not like it? You have the possibility to return or exchange the purchased goods within 14 days from the date of issue printed on the receipt.
  • Gift packaging: if the product you have purchased is a gift you can request, free of charge, that the packaging be made for you.
  • Christmas Return: All purchases made from November 15th can be returned or exchanged by December 31st.
  • Home delivery or collection in store: if you buy online you can choose whether to have the goods arrive home by courier or to collect the package in the store.
  • Gift card: do you want to make a gift and give the recipient the opportunity to buy what they want? Then buy a Mascheroni gift card. You choose the amount to be loaded.

 

In-store services Moda/Sport/Selleria

 

  • Ample parking right in front of the store.
  • 14 days to return or replace the product: have you purchased a defective product? Is the item you bought too loose or tight? Do you have to change a gift? Don't worry. To replace or return the product, you have 14 days from the date of issue of the receipt.
  • Home delivery: if you do not have the opportunity to take home the product you have just bought, you can request a home delivery service by paying a small additional amount.
  • Gift packs: if the product you purchased is a gift, you can request, without any additional charge, that a pack is made for you.
  • Christmas return: all products purchased from November 15th can be returned or replaced by December 31st.
  • Christmas return: all products purchased from November 15th can be returned or replaced by December 31st.
  • Gift cards: you have to make a gift but you don't know which product buy? The ideal solution is a gift card. In this way, those who receive the gift will choose the product preferred. On the card you can choose the amount to load.

 

 

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